case studies
Service Design for SSC Compensation Services
project details
Sponsor: Shared Services Canada (SSC)
Deliverable: Service Blueprint
key design activities
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User Research
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Service Design
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Workshop Facilitation
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Prototyping
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Design Strategy
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Usability Testing
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Journey Mapping
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Personas
Action Plans for [pro]gress
project details
Sponsor: Health Standards Organization
Deliverable: Web Application
key design activities
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User Interviews
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Interaction Design
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Prototyping
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UI Design
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Visual Design
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Usability Testing
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Usability Reviews
Brand Development for
Active Training Pedorthics
project details
Sponsor: Active Training Pedorthics
Deliverables: Corporate Web Site, Promotional Collateral
key design activities
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User Interviews
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Field (Ethnographic) Studies
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Task Analyses
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Experience Mapping
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Content Design
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UI Design
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Visual Design
HSO & Accreditation Canada Visual Style Guide
project details
Sponsor: Health Standards Organization
Deliverable: Online Style Guide
key design activities
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User Interviews
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Interaction Design
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Prototyping
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UI Design
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Visual Design
Questionnaires for [pro]gress
project details
Sponsor: Health Standards Organization
Deliverable: Web Application
key design activities
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User interviews
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Interaction Design
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UI Design
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Prototyping
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Visual Design
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Usability Testing
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Usability Reviews
Audits for [pro]gress
project details
Sponsor: Health Standards Organization
Deliverable: Web Application
key design activities
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Stakeholder Workshops
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Prototyping
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Interaction Design
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UI Design
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Visual Design
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Usability Reviews
AccrediRate
project details
Sponsor: Accreditation Canada
Deliverables: Web Application Concept, User Research
key design activities
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Concept Design
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Task Analyses
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User Surveys
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User Interviews
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Field (Ethnographic) Studies
what people say
su huynh
Director, IT and Infrastructure
Health Standards Organization (HSO)
What makes Matt unique is he doesn't just do "experience design". He combines that with vision, collaboration and keen business sense to truly co-create great products with people.
laura mazier
Owner
Active Training Pedorthics
Matt saw my passion for helping my patients, and came on board my project wanting to take care of them too. (...) he took the time to understand them, to help me tell their stories, so I can better promote my business.
michael friesen
Director, Application Development
Health Standards Organization (HSO)
Matt has an ability to work from all perspectives to understand the problem and gather insights before starting to design a solution.
(...) his deep understanding has added features that even the customers didn't know they could benefit from.