case studies

Service Design for SSC Compensation Services

project details

Sponsor:  Shared Services Canada (SSC) 

Deliverable: Service Blueprint

key design activities

  • User Research

  • Service Design

  • Workshop Facilitation

  • Prototyping

  • Design Strategy

  • Usability Testing

  • Journey Mapping

  • Personas

Action Plans for [pro]gress

project details

Sponsor:  Health Standards Organization

Deliverable: Web Application

key design activities

  • User Interviews

  • Interaction Design

  • Prototyping

  • UI Design

  • Visual Design

  • Usability Testing

  • Usability Reviews

Brand Development for
Active Training Pedorthics

project details

Sponsor:  Active Training Pedorthics

Deliverables: Corporate Web Site, Promotional Collateral

key design activities

  • User Interviews

  • Field (Ethnographic) Studies

  • Task Analyses

  • Experience Mapping

  • Content Design​

  • UI Design

  • Visual Design

HSO & Accreditation Canada Visual Style Guide

project details

Sponsor:  Health Standards Organization

Deliverable: Online Style Guide

key design activities

  • User Interviews

  • Interaction Design

  • Prototyping

  • UI Design

  • Visual Design

Questionnaires for [pro]gress

project details

Sponsor:  Health Standards Organization

Deliverable: Web Application

key design activities

  • User interviews

  • Interaction Design

  • UI Design

  • Prototyping

  • Visual Design

  • Usability Testing

  • Usability Reviews

Audits for [pro]gress

project details

Sponsor:  Health Standards Organization

Deliverable: Web Application

key design activities

  • Stakeholder Workshops

  • Prototyping

  • Interaction Design

  • UI Design

  • Visual Design

  • Usability Reviews

AccrediRate

project details

Sponsor:  Accreditation Canada

Deliverables: Web Application Concept, User Research

key design activities

  • Concept Design

  • Task Analyses

  • User Surveys

  • User Interviews

  • Field (Ethnographic) Studies

what people say

su huynh

Director, IT and Infrastructure

Health Standards Organization (HSO)

What makes Matt unique is he doesn't just do "experience design". He combines that with vision, collaboration and keen business sense to truly co-create great products with people.

laura mazier

Owner

Active Training Pedorthics

Matt saw my passion for helping my patients, and came on board my project wanting to take care of them too. (...) he took the time to understand them, to help me tell their stories, so I can better promote my business.

michael friesen

Director, Application Development

Health Standards Organization (HSO)

Matt has an ability to work from all perspectives to understand the problem and gather insights before starting to design a solution.

 

(...) his deep understanding has added features that even the customers didn't know they could benefit from.

matt simpson

experience design

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